Quality & Warranty

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CAR LIFTS, PARKING LIFTS, AND AUTOMOTIVE LIFTS

All AMERICAN CUSTOM LIFTS (ACL) surfaced mounted lifts and shop equipment are warranted to the original owner for one year from delivery date against manufacturing and material defect. ACL shall either repair or replace, at ACL’s option, for the first year those parts returned to the factory which prove upon inspection by ACL to be defective. If an ACL Authorized Installer has performed the installation per ACL specifications, ACL shall pay for reasonable costs of transportation and labor for replacement of said parts for the first Ninety (90) days only.

All ACL’s parts and accessories are warranted to the original owner for Twelve (12) months from the delivery date. ACL shall replace for the first Twelve (12) months those parts returned to the factory which prove upon inspection by ACL to be defective.

The steel structure is warranted to the original owner for Ten (10) years from the invoice date.

All warranty claims must be approved by ACL in advance with an assigned Case Number. ACL will use authorized service partners to conduct any/all approved service work. A return authorization number must be assigned by ACL prior to any part return. When requested, the lift owner must return the product/part at their cost for inspection and determination of warranty credit.

This warranty shall not apply unless the product is installed, used, operated and maintained according to ACL’s specifications as set forth in ACL’s Installation and Operation Manual.

AMERICAN CUSTOM LIFTS is not responsible for damage incurred by vandalism; neglect such as, but not limited to, not activating and/or releasing the mechanical locks properly; improper installation by those not authorized to do so by AMERICAN CUSTOM LIFTS; moving of system from original installation position; not observing the normal safety precautions or safety devices in use on system; or leaving the control panel unlocked when system is unattended.  In addition, AMERICAN CUSTOM LIFTS is not responsible for damage caused by intentional acts such as arson, tampering, or unauthorized modification of components that could be reasonably construed to increase the risk of damage to the system. Use of any unapproved parts or accessories will void the warranty. This limited warranty extends only to the original purchaser and is not transferable.

This warranty does not cover normal maintenance or adjustments, damage or malfunction caused by improper handling, installation, abuse, misuse, negligence, carelessness of operation, or normal wear and tear. Consumable type items are not covered by this warranty.

This warranty is exclusive to the United States and Canada and is in lieu of all other warranties expressed or implied including any implied warranty of fitness for a particular purpose, which implied warranties are expressly excluded. No employee, representative, dealer or other person or entity is authorized to give any warranties of any nature on behalf of ACL.

No liability or responsibility whatsoever shall attach to AMERICAN CUSTOM LIFTS under this Warranty until the system(s) or goods are purchased from AMERICAN CUSTOM LIFTS and have been paid for in accordance with the agreement for purchase and sale of said system(s). The aforesaid Warranty shall lapse during all periods in which payments to AMERICAN CUSTOM LIFTS have not been made in accordance with the agreement of purchase. No extension as to the period or periods of Warranty or terms within the Warranty will be effective and binding upon AMERICAN CUSTOM LIFTS unless made in writing by AMERICAN CUSTOM LIFTS and executed by an Officer of AMERICAN CUSTOM LIFTS.

THIS WARRANTY IS EXPRESSLY MADE BY AMERICAN CUSTOM LIFTS AND ACCEPTED BY THE PURCHASER IN LIEU OF ALL OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHETHER WRITTEN, ORAL, EXPRESSED, IMPLED OR STATUTORY.

AMERICAN CUSTOM LIFTS neither assumes nor authorizes any other person to assume for it any other liabilities with respect to its equipment.

AMERICAN CUSTOM LIFTS shall not be liable for normal wear and tear, nor for any consequential damage or loss of time due to partial or complete inoperability of its equipment for any reason whatsoever and the terms of the Warranty herein specified shall be in lieu of any damages and claims of any type whatsoever, except as specifically provided herein.

This Warranty shall apply to defective equipment or parts in which have been altered or repaired by the purchaser.

This Warranty shall not apply to equipment or parts in which have been subject to misuse, neglect, or accident, or to damages or destruction occasioned by an act of God.

The remedies described are exclusive and in no event shall ACL be liable for special, consequential or incidental damages for the breach of or delay in performance of the warranty. This warranty shall be governed by the Commonwealth of California, and shall be subject to the exclusive jurisdiction of the Court in the Commonwealth of California in the County of San Diego.

VERTICAL RECIPROCATING CONVEYORS

The user is solely responsible for using this equipment in a safe manner and observing all of the safety guidelines provided in the Owner’s Manual and on the warning labels provided with the lift. If you are unable to locate either the manual or the warning labels, please contact AMERICAN CUSTOM LIFTS or access aclifts.com for replacement downloads or information.

AMERICAN CUSTOM LIFTS expressly warrants that this product will be free from defects in material and workmanship under normal, intended use for a period of One (1) Year for all electrical, mechanical, and hydraulic components, parts or devices. Ninety (90) days Labor warranty, extended to One (1) year with a Planned Maintenance Contract in place. AMERICAN CUSTOM LIFTS also warrants the structure of the lift against breakage or failure for a period of Five (5) years. The warranty period begins from the date of shipment. When making a claim, immediately send your dealer or AMERICAN CUSTOM LIFTS notice of your claim. All claims must be received by AMERICAN CUSTOM LIFTS within the warranty time period. The maximum liability of AMERICAN CUSTOM LIFTS, under this Limited Warranty, is limited to the replacement of the equipment.

This warranty shall not apply to any AMERICAN CUSTOM LIFTS lift or parts of AMERICAN CUSTOM LIFTS lift that have been damaged or broken in transit/shipping, or due directly or indirectly to misuse, abuse, vehicle impact, negligence, faulty installation, fire, floods, acts of God, accidents, or that have been used in a manner contrary to the manufacturer’s limitations or recommendations as stated in the manual, or that have been repaired, altered or modified in any manner outside of AMERICAN CUSTOM LIFTS manufacturing facility or which have not been expressly authorized by AMERICAN CUSTOM LIFTS.

AMERICAN CUSTOM LIFTS makes no warranty or representation with respect to the compliance of any equipment with state or local safety or product standard codes, and any failure to comply with such codes shall not be considered a defect of material or workmanship under this warranty. AMERICAN CUSTOM LIFTS shall not be liable for any direct or consequential damages resulting from such noncompliance.

AMERICAN CUSTOM LIFTS obligation under this warranty is limited to the replacement or repair of defective components at its factory or another location at AMERICAN CUSTOM LIFTS discretion at no cost to the owner. This is owner’s sole remedy. Replacement parts (with exception of electrical components) will be warranted for a period of ninety (90) days. Except as stated herein, AMERICAN CUSTOM LIFTS will not be liable for any loss, injury, or damage to persons or property, nor for direct, indirect, or consequential damage of any kind, resulting from failure or defective operation of said equipment. All parts used to replace defective material must be genuine AMERICAN CUSTOM LIFTS parts in order to be covered by this Limited Warranty.

SCISSOR LIFTS, DOCK LIFTS, RAM LIFTS, TILTERS, & TURNTABLES

The user is solely responsible for using this equipment in a safe manner and observing all of the safety guidelines provided in the Owner’s Manual and on the warning labels provided with the lift. If you are unable to locate either the manual or the warning labels, please contact AMERICAN CUSTOM LIFTS or access aclifts.com for replacement downloads or information.

AMERICAN CUSTOM LIFTS expressly warrants that this product will be free from defects in material and workmanship under normal, intended use for a period of Two (2) Years for Labor, electrical, mechanical, and hydraulic components, parts or devices, and warrants the structure of the lift against breakage or failure for a period of Five (5) years. The warranty period begins from the date of shipment. When making a claim, immediately send your dealer or AMERICAN CUSTOM LIFTS notice of your claim. All claims must be received by AMERICAN CUSTOM LIFTS within the warranty time period. The maximum liability of AMERICAN CUSTOM LIFTS, under this Limited Warranty, is limited to the replacement of the equipment.

This warranty shall not apply to any AMERICAN CUSTOM LIFTS lift or parts of AMERICAN CUSTOM LIFTS lift that have been damaged or broken in transit/shipping, or due directly or indirectly to misuse, abuse, vehicle impact, negligence, faulty installation, fire, floods, acts of God, accidents, or that have been used in a manner contrary to the manufacturer’s limitations or recommendations as stated in the manual, or that have been repaired, altered or modified in any manner outside of AMERICAN CUSTOM LIFTS manufacturing facility or which have not been expressly authorized by AMERICAN CUSTOM LIFTS.

AMERICAN CUSTOM LIFTS makes no warranty or representation with respect to the compliance of any equipment with state or local safety or product standard codes, and any failure to comply with such codes shall not be considered a defect of material or workmanship under this warranty. AMERICAN CUSTOM LIFTS shall not be liable for any direct or consequential damages resulting from such noncompliance.

AMERICAN CUSTOM LIFTS obligation under this warranty is limited to the replacement or repair of defective components at its factory or another location at AMERICAN CUSTOM LIFTS discretion at no cost to the owner. This is owner’s sole remedy. Replacement parts (with exception of electrical components) will be warranted for a period of ninety (90) days. Except as stated herein, AMERICAN CUSTOM LIFTS will not be liable for any loss, injury, or damage to persons or property, nor for direct, indirect, or consequential damage of any kind, resulting from failure or defective operation of said equipment. All parts used to replace defective material must be genuine AMERICAN CUSTOM LIFTS in order to be covered by this Limited Warranty.

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